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Solution Desk

Solution Desk





THE SOLUTION IS AS NEAR AS THE PHONE
Being a place which consists of 72 nationalities, representing the inheritance of our children, living in the most beautiful geographical place of the Mediterranean, we have set up the Solutions desk at the service of our citizens 7/24 to provide more efficient services.
Operaters of our call center, where you can submit all kinds of suggestions, complaints and problems, shall transfer them to the related departments immediately to solve your problem and will follow it and call back to you.
WE ARE REMOVİNG COMMUNİCATİON BARRİERS
We are removing obstacles for our hearing-impaired citizens and our Solutions Desk’s service line 444 82 07 shall carry out the necessary works for all kinds of complaints or requests of our hearing-impaired citizens by SMS.
TRAVELING TEAM
Experts of our municipalities shall conduct periodic investigations and researches in all the neighborhoods and coordinate them with the Muhtars (local area heads) who shall conduct home visits and neighborhood meetings and listen and transfer your suggestions and complaints to the Solution Desk.
MOBILE APPLICATION
The Alanya Municipality Mobile application is at service of our citizens as an application that allows you to get information about the activities and to perform interactive municipal operations quickly and easily.
E-MUNICIPALITY (Website)
Through Alanya.bel.tr website the citizens can easily fill an application form to submit their requests, suggestions and complaints.
E-MAIL
Cozummasasi@alanya.bel.tr - 4448207@alanya.bel.tr
E-mail, which is indispensable for the digital age, will easily help to submit and accept any suggestions, complaints or requests from our citizens to the Solution Desk.
TELEPHONE CLUBS OF THE SOLUTION DESK 
Our citizens will be able to transfer their suggestions, complaints or requests to the local call center by number 444 82 07.
STORY OF THE SEA SHELL AND OUR LOGO
The sea shell has a spiral structure. It has been accepted as a symbol of development, growth and expansion throughout the history ...
This form, which is constantly repeating itself in different ways in nature, is expressed as the gold ratio showing the highest level of development and its mathematical value is 1.618.